30-Day Satisfaction Guarantee
30 Day Satisfaction Guarantee. In the event that Customer is not satisfied with the eligible DSL or PON (Fiber) based broadband internet services provided by Kinetic Business within the 30 days following the installation of the Services, Customer shall have the right to terminate the eligible DSL or PON (Fiber) based broadband internet services at the affected service location(s) without incurring early termination fees or Liquidated Damages charges as specified in the Agreement (“ETFs”). 30 Day Satisfaction Guarantee covers only the broadband internet service; all other charges (including, but not limited to; installation, construction, taxes, and fees) are excluded. Customer will be liable for all Services received through the actual termination date. If applicable, in the event that Customer terminates Services pursuant to this guarantee, Customer shall refund to Kinetic Business a prorated portion of any promotional credits paid or issued to Customer prior to the termination.