Call now to order (855) 439-2889

 

Feature Resources

Feature Articles

 
 

Setting up My Windstream Email Account

Setting up your Windstream email through the email client on your PC or mobile device is easy. Select your email application from the list below for a detailed set of instructions.

Mobile Device Email Clients

Android Device

  1. Go to settings, and then accounts.
  2. Click Add account, and then Email.
  3. Fill in the Email address and Password fields
  4. Click SIGN IN.

*Note: If you want to manually specify the server information, server and port information is available in the server settings section of this site.

IOS (Apple) Device

*Note: IOS (Apple) email will automatically configure correctly as IMAP with just your email address and password upon setup.

  1. Open Settings
  2. Depending on your iOS Version:
  3. iOS 11 (latest): select Accounts & Passwords.
    iOS 10: select Mail
    iOS 9 and earlier: select Mail, Contacts, Calendars

  4. Select Add Account.
  5. Select Other
  6. Select Add Mail Account
  7. Enter your Name, Email address and password.
  8. Select Next, and then select Done.

*Note: If you want to manually specify the server information, server and port information is available in the server settings section of this site.

Computer Email Clients

Windows 10

*Note: Windows 10’s email will automatically configure correctly as IMAP with just your email address and password upon setup.

  1. Press the WINDOWS (flag) key on your keyboard to access the Windows 10 Start menu.
  2. Click Mail.
  3. Click the Settings icon
  4. Click Accounts
  5. Click Add Account
  6. Under Choose an account, click Other account.
  7. Enter your full @windstream.net email address, name, and password.
  8. Click Sign-in to complete.

*Note: If you want to manually specify the server information, server and port information is available in the server settings section of this site.

Windows 8

  1. Open Email, and then click the Settings icon.
  2. In the Settings menu, click Accounts.
  3. Under Accounts, click Add an account.
  4. Under Add an account, click Other account.
  5. If you are instead asked to choose between kinds of account, select IMAP.
  6. Click Show more details.
  7. Enter the following information:
    Email address:   Enter your full email address.
    Username:     Enter your full email address.
    Password:     Enter your email account password.
    Incoming (IMAP) email server:   imap.windstream.net
    Outgoing (SMTP) email server:   smtp.windstream.net
    Check Outgoing server requires authentication.
    Check Use the same username and password to send and receive mail.
    Click Connect.

  8.  

Windows Vista

This section covers Windows Mail which is the default email client in Windows Vista. If you use another program for email, look for it by name.

  1. With Windows Mail open go to the Tools menu. Select Accounts.
  2. Click Add.
  3. Select E-mail account. Click Next.
  4. Type in your first and last name. Click Next.
  5. Put in the Windstream E-mail address.
  6. For the mail server names:
  7.   Incoming (IMAP): imap.windstream.net
      Outgoing (SMTP): smtp.windstream.net
  8. Place a checkmark on Outgoing server requires authentication.
  9. Click Next.
  10. For the E-mail username enter in your full Email address. Be sure to place a check in Remember password.
  11. Click Next.
  12. Click Finish.

Windows Mail

  1. With Windows Mail open go to the Tools menu. Select Accounts.
  2. Click Add.
  3. Select E-mail account. Click Next.
  4. Type in your first and last name. Click Next.
  5. Put in the Windstream E-mail address.
  6. For the mail server names:
  7.   Incoming (IMAP): imap.windstream.net
      Outgoing (SMTP): smtp.windstream.net
  8. Place a checkmark on Outgoing server requires authentication.
  9. Click Next.
  10. For the E-mail username enter in your full Email address. Be sure to place a check in Remember password.
  11. Click Next.
  12. Click Finish.

Windows Live Mail

Windows Live Mail is part of the Windows Essentials 2012 suite. Per Microsoft, the Windows Essentials 2012 suite reached end of support on January 10, 2017. Microsoft suggests you use Windows Mail instead.

  1. If you still have Windows Live Mail, here are the setup steps:
  2. Click File, Options, and then Email accounts.
  3. Click Add. Highlight Email Account. Click Next.
  4. Fill in the entire Email address, Password, and the Display name. Click Next.

Note: The "Manually configure server settings for e-mail account" checkbox is not checked by default, thus Windows Live Mail will attempt to configure your email account automatically. If it does not, you can manually set it up using the server and port information is available in the server settings section of this site.

Outlook 2010

  With Outlook 2010 open:

1. Click File.

2. Click Add Account.

3. Select Manually configure server settings or additional server types. Click Next.

4. Select Internet E-mail.

5. Add the following:

                Your Name: The preferred Name.

                E-mail Address: The windstream.net email address.

                Select Account Type: IMAP

                Incoming Mail Server: imap.windstream.net

                Outgoing Mail Server: smtp.windstream.net

                User Name: The full email address.

                Password: The password.

6. Click More Settings.

7. Click the Advanced tab.

8. Specify the following:

                Check the box by: This server requires an encrypted connection (SSL)

                Verify that makes the Incoming Server Port number show 993.

                Select TLS on the dropdown by: Use the following type of encrypted connection.

                Verify that makes the Outgoing Server Port number show 587.

9. Click the “Outgoing Server" tab

10. Specify the following:

                Check the My outgoing server (SMTP) requires authentication checkbox.

                Make sure Use same settings as my incoming mail server is selected.

                Click OK.

11. Click Next.

12. Click Close when the Test Account Settings is completed.

13. Click Finish

Outlook Express

  1. In Outlook Express, click Tools and then Accounts.
  2. In the Internet Accounts dialog box, click Add, and then click Mail.
  3. In the Display name box, type the name that you want other users to see when you send mail, and then click Next.
  4. In the E-mail address box, type your Windstream email address, and then click Next.
  5. In the E-mail Server Names box, choose IMAP in the dropdown for the incoming mail server type.
  6. Use imap.windstream.net for the incoming mail.
  7. Use smtp.windstream.net for the outgoing mail and click Next.
  8. For Account name enter your full email address.
  9. For Password enter your password, and click Next, and Finish.
  10. Highlight your newly created account, click on Properties on the right.
  11. At the bottom under Outgoing Mail Server check My server requires authentication.
  12. Click OK to complete.

Mozilla Thunderbird (52.6.0)

  1. Will auto configure but doesn’t use preferred SSL.
  2. Click Email under Accounts.
  3. Click Skip this and use my existing email if you get the Would you like a new email address? prompt.
  4. Fill in Your name, Email address, and your password. Click Continue.
  5. Thunderbird will give you one of these results depending if it automatically found settings it likes.
  6. If you don’t see this screen, click Manual config. Make sure the SSL dropdowns show SSL/TLS. Put your entire email address in the Username blanks.
  7. Click Done.

Mac OS X

*Note: MAC OS X email will automatically configure correctly as IMAP with just your email address and password upon setup.
If you haven't already set up your email account, you're prompted to set it up when you first open Mail.

  1. Choose Add Other Mail Account, then click Continue.
  2. Enter your Full Name, Email Address, and Password, then click Create.

*Note: If you want to manually specify the server information, you can do that under additional settings. Server and port information is available in the server settings section of this site.

I don't see my program or application listed here, what do I do?

There are hundreds of different versions of email clients across PC’s, phones, and tablets. If your email doesn’t automatically work after entering your email address and password, you will need to enter the server settings manually.

  1. Any email program or application will only need 4 basic pieces of information:
  2. Your email addresses.
  3. Your password.
  4. Incoming mail server.
  5. Outgoing mail server.

    If your client wasn’t in our “Setting up my Email” section, search google for your specific program.

    For example, if you want to set up email on Windows Live Mail, search Google for: “setup imap on windows live mail”
    The results will show you how to get to the email settings page. Be sure to use your Windstream email address and servers, and not the example servers your results may show.

    You will need to manually enter the incoming (IMAP or POP) and outgoing (SMTP) mail servers. IMAP is recommended for the incoming.

    Incoming servers:
    imap.windstream.net port(SSL): 993
                                      port: 143
    pop.windstream.net port(SSL): 995
                                     port: 110
    Outgoing servers:
    smtp.windstream.net port(SSL): 465
                                      port: 25, 587, 1025, 2525

    Both the incoming and outgoing servers will need to verify your full email address and password to work correctly so be sure you enable authentication on the outgoing server as well.

Contact Us

Get Support. Find Answers. Gain Insight.