A powerful UCaaS system, OfficeSuite UC® combines all your daily business communication and collaboration tools — calling, voicemail, faxing, messaging, conferencing and more — into one platform accessible from any device and any location. All you’ll need is an Internet connection, whether it’s through your Kinetic Internet or a mobile hotspot.
1. A 100% Cloud-Based System
Our entire system is controlled from the cloud, not through a phone line. We use SilNet, a proprietary protocol, not a signaling or open source protocol. Everything is administered from a single, online dashboard without ever touching a phone. All information and data are stored in secure servers on our cloud infrastructure and protected by industry-standard firewalls, access control lists, authentication and authorization.
2. We Take It Way Past What Others Call "Easy"
We have an easy-to-use online portal that controls everything. Let your employees access the system from the web — whether from their desktop, smartphone or tablet — so they can customize features, reroute calls and even add new services instantly. Need help? No need to call for technical reinforcements! Simply chat with our live agents, or watch our how-to videos.
3. Always the Latest Release
Since we own the code, we deliver free upgrades multiple times a year based on customer feedback.
4. More Secure Than Other Systems
Calls, messages and meetings that use the Internet are encrypted from end to end.
5. We Give You Mobility In, Out and Between Offices
With softphone apps for mobile devices and laptops, you’ll always be connected. Make business calls from the device of your choice while still using your office line. OfficeSuite UC® also includes one-of-a-kind features to make you more mobile, like Hot Desking (use any phone in any office) and Twinning (send calls to desk and mobile phones simultaneously) that allow people to move freely and work from anywhere without missing calls.
6. You Can Avoid Disasters
Take or reroute all your communications anywhere, anytime, from any browser. With emergency overrides and our other business continuity capabilities, calls get delivered even if your primary network goes down.
7. Employees Can Actually Put the Features to Use
Up to 48-button phones are easily programmed by users on the web via point and click, with changes made immediately on their phones.
8. All Features Work Across All Sites
Features — like Intercom, which lets you page co-workers across multiple sites, and Call Center Services, which includes call evaluations, reporting, call queuing, live-status dashboards and call recording — work within and across locations. No extra setup, linkages or services required.