With a Kinetic Business by Windstream optimal Internet connection in place, the real decision making will target-lock on our over-the-top applications, like video conferencing and cloud services. That starts with technicians who listen.
Answers Where Your Questions LiveJust the other day I overheard two influencers whispering to each other, I don’t know what the cloud is … and I don’t want to ask!
One of our clients is a gentleman who owns and runs a chain of funeral homes. He did not achieve industry success by being an expert in systems technology; he did it by delivering superior customer service. He got that same customer experience from us, when we installed an SD-WAN uplink for him, which is a failover backup solution and OfficeSuite software over the top.
ReliabilityAnother customer here in Lexington, a dentistry business with three offices, signed a contract with a wireless Internet service provider, but they are a voice services customer of Kinetic Business by Windstream. We would often hear about how often their Internet was crashing instead of their additional needs for voice services.
Two of our staff members worked diligently with them to consider their options. We presented them with SD-WAN and our 4G failover, Always-On. We had many conversations about OfficeSuite which could ride over their existing connection.
ConnectivityKentucky has a lot of lakes, and a lot of marinas that folks come from all over the country to use (think houseboats).
In rural America, the old cell phone isn’t very reliable. At the marinas, you have to have on-premises phones and Internet service. We’re talking to marinas about 1 gigabit-per-second (Gbps) dedicated fiber Internetto handle the traffic of a hundred or more vacationing families on the docks and at the cantina uploading vacation photos and streaming videos, all while the staff is working a dozen computers and taking phone calls over OfficeSuite.
You can find out more about Kinetic Business by Windstream’s plans for fiber service directly to business clients by going to our Internet page.