Frequently Asked Questions

• What’s the difference between dedicated internet and other internet plans from Kinetic?
  

  A part of Kinetic’s internet suite, Dedicated Internet can be whatever your business needs. Unlike other business internet plans, we build an internet line from our facilities straight to your business ensuring a sturdier connection (99.9% uptime guarantee) and faster speeds since you won’t share your bandwith with other private networks. This private access also strengthens your network security and includes a wireless internet backup plan to ensure business continuity.

  
  

• What are the security benefits with dedicated internet access?

  Having a dedicated internet access means your business will have its own network infrastructure, which significantly reduces the risk of outside cyberthreats and helps strengthen your overall cybersecurity.

• What is symmetrical internet speed?

  Symmetrical internet speed means that your data speed and file transfer rate is the same in both directions,. This is the opposite of asymmetric speed, which means the data speed and file transfer rate differ in each direction. Compared to asymmetrical internet speeds, symmetrical connections perform better, are faster and more reliable – especially for a business with critical cloud-based applications and multiple VPN users connecting remotely.