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Case Study: How Appalachian Regional Healthcare Nursed Their Network Back to Health
ARH has always been first to respond to the changing demands of rural healthcare. As the largest provider of care and single largest employer in southeastern Kentucky, as well as the third largest private employer in southern West Virginia, ARH has continuously invested in new technology and medical capabilities to carry out its mission of improving the health and well-being of all people within their surrounding community.
The rural nature of ARH’s hospitals and clinics had contributed to a discernible challenge of acquiring consistent connectivity and network redundancy to support their employees and patients. So, when ARH began implementing an Electronic Medical Records (EMR) application into their network, the organization knew network connections at many locations would not support new high-bandwidth demands. Because locations were single-threaded and lacked the redundancy of having a second connection, outages were not uncommon.
On top of that, ARH was lacking the visibility necessary to monitor networks proactively, resulting in reactive responses to outages and network issues. They needed a solution stat—one that encompassed monitoring and maintenance from a Network Operating Center (NOC) to ensure all locations were always up and running. ARH knew they wanted a solution that would integrate all of their facilities into a single network to streamline infrastructure management moving forward.
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Women in Business Spotlight: Rowena Yeager
Rowena Yeager, owner of Studio Wish Salon in Twinsburg, Ohio, is an entrepreneur, leader and active member of the beauty industry. With 34 years of experience, she is well-respected among her peers and proudly serves on the Ohio State Board of Cosmetology and the Professional Beauty Association board of advisory councils.