Kinetic Business Stepping Up to Help Small Business

Leveraging the physical scale of Walmart’s operation, the built space sprinkled across the nation, for retail cloud services is easy to imagine.

The Challenge:
Like other financial institutions, our credit union customer counts on 100% network uptime to serve their customers in an efficient, always-on manner. So, when their network was down, they were effectively out of business at the affected locations. Although complete outages didn’t happen often, the prospect of keeping their customers waiting for a fix—especially when finances are involved—was a major concern.
What’s more, the organization had multiple IT and network vendors that made managing and fixing issues a real struggle for their small, six-member IT team. They needed a strong vendor to be their single point of contact to better streamline issues management.
Finally, the high-performing team had plans to introduce innovative new solutions, but knew they lacked the bandwidth to implement them.

Mikel Brooks always wanted to be in the military. At 17, he convinced his mother to sign papers allowing him to enlist early in the United States Army.