Creating a Windstream Online Account

If you are new to Windstream Online, someone at your company will need to register your account as the Windstream Online Administrator.

  • As an Administrator, you will need to follow these simple steps to complete the one-time registration process:
    • Visit the Windstream Online login page at
    • Click the "register for access" link to the left of the username and password entry section.
    • Enter your Windstream account number, billing zip code and PIN combination in the space provided.
      • If you do not have access to the invoice to locate the PIN, contact your accounts payable department, or contact us and we can help.
    • Complete the remaining fields in the registration page, including your new username and password.
    • When you submit your information, return to your email and follow the link in the automated new registration email titled "Confirm Your Registration" to complete your registration.
      • If you do not see an email from Windstream after clicking submit in the registration screen, please check your spam folder for a message
    • Once you complete the registration process, you will receive another automated email titled "Welcome to Windstream Online!" with further instructions on how best to use this resource.
    • After your initial login, you will have completed the registration process and can now access the new and enhanced features of Windstream Online by logging in directly.
  • If you are not the Administrator, once the Administrator completes the one-time registration, that individual will have the ability to quickly add users such as yourself to your company’s Windstream Online account using the portal.


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