Discontinue Receiving My Paper Bill

You have the option to suppress the printing and mailing of your Windstream paper bill via online billing.

During the online registration process, unregistered customers will have the option to select either "Suppress paper bill" or "Receive paper bill."

Customers that have already registered their account will have the ability to change their settings as needed.

You will still have the ability to request bill copies via the online billing system.

If you would like to use our online billing service, click here.


We’re here to help get you back to business.

Desktop computer, tablet and laptop

Live Chat

Need an answer fast? Our knowledgeable business representatives can give you real-time assistance.

Monday-Friday, 8:00 a.m. – 6:00 p.m. (ET)

Long exposure of traffic


If you think your question requires more detail, send us your inquiries and we’ll send you a thorough response within 24 hours.

Woman on phone and laptop in clothing store


Account Inquiries 
(800) 347-1991
Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET)

Sales Team
(855) 439-2889
Monday – Friday, 8:00 a.m. – 7:00 p.m. (ET)

Technical Support
(800) 347-1991
Available 24/7