Reconnection Fees

Unfortunately, you cannot pay a reconnection fee online and be reconnected. If your account is suspended for non-payment, you may call our Financial Services Team at (877) 235-8552 to make a payment and reconnect your account.

Payments made via our online billing system will post to the account in 24 to 48 hours. As a result, if your account has been suspended or the bill is being paid beyond the notice due date, there may be a 48-hour delay in restoring service.


We’re here to help get you back to business.

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Live Chat

Need an answer fast? Our knowledgeable business representatives can give you real-time assistance.

Monday-Friday, 8:00 a.m. – 6:00 p.m. (ET)

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If you think your question requires more detail, send us your inquiries and we’ll send you a thorough response within 24 hours.

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Account Inquiries 
(800) 347-1991
Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET)

Sales Team
(855) 439-2889
Monday – Friday, 8:00 a.m. – 7:00 p.m. (ET)

Technical Support
(800) 347-1991
Available 24/7