The Kinetic Business Blog

This article by Jim Beaugez explores how higher education has stepped up to support those who want to pursue careers in the esports industry, which is now a billion-dollar business and expected for even more future growth.

This article by Susan Bradley explores IST’s new Blueprint for Ransomware Defense and offers more guidance and recommendations for small businesses, from safeguarding software to training employees and deploying updates.

Regional banks and credit unions face some unique challenges when it comes to technology adoption, such as lack of scale and IT expenditure constraints. But by connecting to a reliable cloud infrastructure, these financial institutions can not only better support their customers’ needs, but can also bring more reliability, agility, scale and IT maturity to their businesses.

E-Rate is an important telecom discount program for schools and libraries. It provides discounts for phone, internet, and networking services. Discounts range from 20 to 90 percent off standard rates. Here’s a closer look at how E-Rate works so you know how your organization can benefit.

When a natural disaster, cyber attack or any of the many other crises that can befall a business strike, organizations need to get back in business as quickly as possible - or better yet, not have business interrupted at all. Every hour your business is not serving customers impacts revenue, customer satisfaction and productivity.  

A VoIP gateway is, at its simplest, a device – or bridge - that converts call traffic into data packets to be transmitted over the internet. This article by Emma Westley does a deep dive into this technology – likely to become more common in the future – looking at how it works, what the different types of gateway are, and how to set one up.

Survey results  of 2,000 patients explore drivers of patient satisfaction and frustrations at the doctor’s office.

Small and medium size businesses are just as exposed to security threats as their larger counterparts, if not more. However, smaller businesses often struggle with having the ability to review their networks' security footing, inventory the devices connected at any given time, and deploy cost-effective solutions.