Technician works on fiber network connection.

How Can We Help You?

Report Service Interruption

Call 24/7 to report a service interruption or outage.

Log a Trouble Ticket

Quickly open and check the status of a trouble ticket if you run into any issues.

Ask a Non-Urgent Question

Want information, but it’s not urgent? Send us a note, and we’ll get back to you within 24-hours.

Get Technical Support

We're available 24/7 to help when you need it.

Help for Whatever You Need

At Kinetic Business, worry-free means providing the technical support you need, when you need it. Our team is ready to help with questions about your account, paying your bill or technical support.


Say hello to simplified account management with Go Kinetic Business

Managing your small business takes up a lot of your time. That’s why we’ve created an easy, worry-free way to manage your account and services. In the office, on the move or anywhere in between, Go Kinetic Business puts you in the driver’s seat with seamless, simplified account control tools in a single, user-friendly portal.

Download the GoKinetic Business App

Kinetic Business Portal

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Get Help
through live chat and online requests

Get Text Alerts
for bill notification and more

Make Payments
or sign up for auto pay

Monitor Performance
of your internet in real time


Request Technical Support

Note: If you are experiencing a service interruption, please contact our Repair Answer Center to open a trouble ticket at (833) 241-0100.