How Can We Help You?
Log a Trouble Ticket
Quickly open and check the status of a trouble ticket if you run into any issues.
Ask a Non-Urgent Question
Want information, but it’s not urgent? Send us a note, and we’ll get back to you within 24-hours.
Help for Whatever You Need
At Kinetic Business, worry-free means providing the technical support you need, when you need it. Our team is ready to help with questions about your account, paying your bill or technical support.
Say hello to simplified account management with Go Kinetic Business
Managing your small business takes up a lot of your time. That’s why we’ve created an easy, worry-free way to manage your account and services. In the office, on the move or anywhere in between, Go Kinetic Business puts you in the driver’s seat with seamless, simplified account control tools in a single, user-friendly portal.
Download the GoKinetic Business App
Get Help
through live chat and online requests
Get Text Alerts
for bill notification and more
Make Payments
or sign up for auto pay
Monitor Performance
of your internet in real time
Request Technical Support
Note: If you are experiencing a service interruption, please contact our Repair Answer Center to open a trouble ticket at (833) 241-0100.