FREQUENTLY ASKED QUESTIONS

• What is Kinetic’s 30-day satisfaction guarantee for small businesses?

  At Kinetic Business by Windstream, we want all of our customers to be 100% satisfied with our wireless business internet. That’s why we give you 30 days to really try it out for your everyday business needs. If, within those 30 days, you are dissatisfied with the service, we want to make the cancellation process as simple as possible, too. As a part of that, we will waive any cancellation fees if you end service within the first 30 days.

• Kinetic Business’s high-speed internet and world-class voice solutions for small businesses are for organizations with up to 30 employees. For single or multi-location enterprises with up to 400 employees, take a look at our solutions for mid-sized businesses.

• Does Kinetic Business offer an internet security plan?

  Yes. For as low as $4.99 a month, you can add an Internet Security package to your Kinetic Business internet plan for robust security at a budget-friendly price. Features include multilayered internet security and threat management tools and industry-leading McAfee Multi-Access to safeguard your data, websites, devices, and email. One subscription covers up to 3 devices and works with PCs, Macs, smartphones, and tablets. Click here for more info.