Modem Support

Bridging My Modem
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Please select your modem from the list below for a detailed set of instructions on setting up your modem in bridge mode. Sagem/Sagemcom 1704-1704N Sagem/Sagemcom 4320 Arris NVG343 Comtrend Speedstream 4200/4300 Sagem/Sagemcom 1704-1704N You will need to access the modem interface by going to... Read More...
Changing My Wireless Network Password
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The below information is for customers who purchased: Black wireless modem (with or without Windstream Logo) White wireless modem (without Windstream Logo) If you have a white (2-Wire) modem (with Windstream logo) click here for appropriate instructions on changing your password. A default... Read More...
Changing My Wireless Network Password on a 2-Wire Modem
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The below information is for customers who purchased a white, 2-Wire Modem (with Windstream logo). If your logo fits one of the descriptions below, click here for appropriate instructions and information. Black wireless modem (with or without Windstream logo) White wireless modem (without... Read More...
Changing the Name of My Wireless Network
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The below information is for customers who purchased: Black wireless modem (with or without Windstream Logo) White wireless modem (without Windstream Logo) To change the name of your wireless network and password, follow the step-by-step instructions. From your Windstream high-speed internet... Read More...
Making My Modem PCI Compliant
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If you have a Sagem/Sagemcom 4320, bridging your modem will make it PCI compliant. If that is not an option, you will need a different modem such as: Sagem/Sagemcom 1704N Arris Gateway Sagem/Sagemcom 1704N To prepare the device for configuration, begin by removing the telephone cord from the... Read More...
Port Forwarding My Device
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Please select your device from the list below for a detailed set of instructions on port forwarding your device. Sagem/Sagemcom 1704-1704N, Sagem/Sagemcom 4320 Arris NVG343 Comtrend Speedstream 4200/4300 Sagem/Sagemcom 1704-1704N, Sagem/Sagemcom 4320 To set up Port Forwarding (open up ports) on... Read More...
Setting Up My Wireless Connection
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Please select your application from the list below for a detailed set of instructions on setting up your wireless connection. Operating System Windows 10 Windows 8 Windows 8 Tablet Windows 7 Windows Vista Mac OS X Mobile Device Android Blackberry iPhone Kindle Kindle Fire Operating System... Read More...

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